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Quality Control/Customer Support Supervisor (2621-AA)

Stout Systems Development, Inc.
Job Description
Quality Control/Customer Support Supervisor (2621-AA)

We are searching for an individual with a background in engineering or
science to join our client's team in a new role.

In this role you will supervise three areas: Quality Control, Customer
Support and Repairs.

LOCATION
Ann Arbor, MI

COMPENSATION
Up to $100K salary, commensurate with skills and experience

EDUCATION
You will almost undoubtedly have a degree in Electrical Engineering,
Physics, or Semi-Conductors

REQUIRED

   -Strong technology background. Your educational background
    is coupled with professional experience in hard engineering or
    science. You have very good knowledge of electronics and
    central processing units (CPUs). A background in thin-film
    deposition, while not required, would be a great asset.

   -Excellent communication skills.

WHAT YOU ARE CURRENTLY DOING

   -You might currently be running a semi-conductor lab doing
    thin film deposition, maintaining the lab, talking with
    vendors and customers, trouble-shooting equipment.

   -You might be working for a semi-conductor manufacturer
    like Intel in process control, responsible for 2-3
    semi-conductor machines, maintaining and troubleshooting them.

   -You might be a masters or postdoctoral student in a
    research lab working with metrology tools.

IN THIS ROLE YOU WILL

   -Monitor production for quality. You will monitor the
    products that are being delivered to customers. You will
    ensure that products are properly documented.

   -Make sure that repairs are being addressed in a timely
    fashion. You will not personally do the repairs, but you will
    ensure that they are getting done properly and without undue
    backlogs.

   -Take charge of customer support. You will not be a
    customer support specialist, but you will probably be the
    first person with whom customers speak. So you will need to
    become a product expert over time.



Please send resumes to recruit@stoutsystems.com and be sure to include
the job number 2621-AA in the subject.

NOTE: Even if you decide not to apply for this position, please
recommend this job to a qualified colleague!



See more openings at www.stoutsystems.com/openings.



STOUT SYSTEMS
Fueled by the most powerful technology available:
Human Intelligence. ®

www.stoutsystems.com
877.663.0877
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