The Microsoft HoloLens visor enables using augmented reality applications for remote service and education purposes. The visor is a pair of transparent lenses with projected 3D images. Included in the bottom edge of the headset are also a pair of small, 3D audio speakers. HoloLens uses natural interface commands of gaze, gesture, and voice. Gaze commands, such as head-tracking, allows the HoloLens to focus the user on the subject to be perceived. Virtual applications or buttons are then selected using gestures such as an air tap, similar to a real-world computer mouse. Advanced gestures allow for pinching, dragging, pulling, and other 3D manipulations of visual objects in 3D space. In this session, we’ll explore the HoloLens’s capabilities and applications including utilizing it with Microsoft Dynamics 365 Field Service and Microsoft Dynamics 360 Guides. This is an important topic for anyone in IT, Service, or Training & Management professionals to learn how to leverage new, cutting-edge technology!
Marcel Chabot, Software Development Team Lead, TM Group
Marcel Chabot is a lifelong technology enthusiast with over 20 years’ experience creating software solutions for a vast array of industries. For the past 14 years, Marcel has been working at The TM Group, Inc. where he leads a team of talented software engineers in developing, maintaining, and supporting custom solutions which include ground up development, enhancements and extensions of supporting applications, integrations, and reporting. Those custom solutions target Microsoft Dynamics ERP and CRM environments and the Microsoft 365 Ecosystem which includes Office 365, Dynamics GP and SL, Microsoft Dynamics 365 Business Central and CRM, Power Platform, and Azure. The recent advancements in the Dynamics 365 products to support Augmented Reality based support and training tools has lead him to working with Microsoft HoloLens and other Augmented Reality/Virtual Reality technologies with a goal of providing people with the next level of support and training into the future.